Immediate danger? Call 911.
Call 911 for fire, a serious medical emergency, a crime in progress, or immediate danger. Tell the dispatcher your exact address, callback number, what happened, and any access issue. Follow the dispatcher's instructions. Do not delay emergency care to call a gatehouse, clinic, or committee member. SDPD emergency/nonemergency routing: [D1]
Police nonemergency dispatch, City of San Diego: 619-531-2000 or 858-484-3154, 24 hours. Use for nonemergency police reports and assistance. [D2] and [D3]
Missing person: Report promptly. SDPD says call 911 for a missing child under 12 or suspicious circumstances; immediate danger also warrants 911. Otherwise call 619-531-2000. California has no waiting period for making a missing-person report. [D4] and [D5]
Poison exposure or poisoning question: California Poison Control, 800-222-1222, 24 hours. If the person is in immediate life-threatening danger, call 911. [D6]
Gas leak or electrical emergency: Leave the building or affected area. From a safe place, call 911 and SDG&E at 800-611-7343. For ordinary outage information, use the outage map rather than 911. [D7] and [D8]
City water or sewer emergency: 619-515-3525, 24-hour Public Utilities emergency line. [D9] and [D10]
Official local incident information: AlertSanDiego.org. Read the current incident update and map for evacuation areas, road closures, shelter locations, and instructions. The Alert San Diego app, formerly SD Emergency, is the official County companion. Install through the County's app page and enable notifications. Register mobile and internet/VoIP phone numbers and email separately for location-based emergency notifications. [D11] ; [D12] ; [D13]
Know your evacuation zone: Use Genasys Protect, linked from the County's official emergency site. Save your home zone and review current orders and closures. A map or app can be delayed; follow instructions from emergency personnel and leave if conditions threaten you. [D14] ; County endorsement and purpose: [D15]
Where to go: Use the shelter or temporary evacuation point announced for the current incident. Do not assume Del Norte High School, Mesa Verde Middle School, Oak Valley Middle School, the Club, or any other familiar site is open. A temporary evacuation point may be a reception/information stop rather than an overnight shelter. Check AlertSanDiego.org, call 211, or use the Red Cross live shelter finder. County's current explanation of activation: [D16] ; live shelter finder: [D17]
211 San Diego: Dial 211 for disaster information and referrals to shelter, food, health care, and recovery assistance, 24 hours. Tell the specialist if you need accessible transportation, support for a disability, or pet/livestock shelter information. This is an information and referral service, not emergency dispatch. [D18] and [D19]
American Red Cross disaster assistance: 800-733-2767, 24 hours. San Diego chapter office: 858-309-1200. Use the live shelter finder for activated locations; the chapter office address is not a standing evacuation shelter. [D20]
Radio backup: KOGO 600 AM and KLSD 1360 AM are listed by the City for emergency information. Keep a battery-powered radio and spare power. [D21]
Santaluz community office: 858-759-3103; 8170 Caminito Santaluz E, San Diego, CA 92127. Use for community administration and obtaining the current community safety/gate contact sheet. Nick also confirmed this reception number on October 11, 2026, replacing the legacy 858-759-3100 listing. Office hours remain unconfirmed. [D22]
North Gate / Santaluz Safety Department: 858-759-2644; staffed 24 hours per day. South Gate: 858-759-4634; 6 a.m.–10 p.m. Pacific. Nick confirmed the gate numbers, North Gate coverage and South Gate closing time on October 11, 2026, and chose to retain the historical 6 a.m. opening time on October 12. No test calls were made. Call 911 for emergency response.
Corey Showalter, General Manager, Santaluz Maintenance Association: 858-759-3102. Her July 28, 2026 email signature identifies this title; Nick confirmed her current number and replacement of Joe Taylor on October 11, 2026. Santaluz Club General Manager Russell Sylte: 858-759-3110. Both names and numbers were user-confirmed by Nick on October 11, 2026; no test calls were made.
The Santaluz Club: 858-759-3120; 8170 Caminito Santaluz East, San Diego, CA 92127. General Club information, not emergency dispatch. [D23]
Local fire station: Fire Station 46 serves Santaluz and surrounding areas, at 14556 Lazanja Drive, San Diego. No direct station phone is published in the official pages reviewed. Use 911 for emergency response. [D24] and [D25]
Fire-Rescue administration: 619-533-4300; SDFD@sandiego.gov. General administrative questions only. Call 911 for fire or urgent rescue needs. [D26]
Nonurgent City service requests: Use Get It Done for appropriate routine City issues. For a dead animal on the City's public right-of-way, use Get It Done or Environmental Services, 858-694-7000, published telephone hours 6:30 a.m.–5 p.m. Do not approach animals or enter traffic. County-maintained roads and private property have different services. [D27]
San Diego Humane Society animal emergencies and humane law enforcement: 619-299-7012, press 1. It is the City's primary animal-control provider. The City's current instructions list dispatch 8 a.m.–10 p.m.; after hours call SDPD nonemergency dispatch at 619-531-2000. For danger to people call 911. Check the current incident's instructions for animal evacuation and sheltering; do not assume a facility accepts every species or has space. [D28]
Veterinary Specialty Hospital, Sorrento Valley: 858-875-7500; 10435 Sorrento Valley Road, San Diego, CA 92121. Provider lists 24-hour operation daily. Call to confirm emergency intake and safe access. [D29]
VCA California Veterinary Specialists, Carlsbad: 760-431-2273; 2310 Faraday Avenue, Carlsbad, CA 92008. Emergency and critical care, 24 hours daily. Call ahead. [D30] and [D31]
For a potentially life-threatening condition, call 911. Do not use online check-in, wait-time estimates, a clinic appointment, or a hospital information call to postpone emergency treatment. Follow emergency personnel's destination instructions; this list is not a recommendation to drive through an evacuation area.
• Palomar UC San Diego Health Poway: 15615 Pomerado Road, Poway, CA 92064. Emergency department open 24 hours daily. Hospital/main information: 858-613-4000. [D32]
• Scripps Memorial Hospital La Jolla: 9888 Genesee Avenue, La Jolla, CA 92037. Emergency and trauma center open 24 hours daily; Level I trauma center. Main information: 858-626-4123. Follow signs to the emergency entrance. [D33]
• Sharp Memorial Hospital emergency room: 7901 Frost Street, San Diego, CA 92123. Open 24 hours daily. ER information: 858-939-3411; hospital main: 858-939-3400. Follow current on-site signs because construction can change drop-off access. [D34] and [D35]
These services are for problems that are not life-threatening. Check current hours, age limits, temporary closures, insurance, and capacity before leaving. Hours below are local Pacific time, as published at the check date.
• Sharp Rees-Stealy Rancho Bernardo Urgent Care: 858-521-2300; 16899 W. Bernardo Drive, Floor 1, San Diego, CA 92127. Daily 8 a.m.–8 p.m. The provider asks patients with complex symptoms to check in before 5 p.m. and minor concerns at least an hour before closing. Temporary closures can occur. [D36]
• Scripps Clinic Rancho Bernardo Urgent Care: 858-605-7171; 15004 Innovation Drive, San Diego, CA 92128. Daily 8 a.m.–8 p.m. [D37]
• Scripps HealthExpress Rancho Bernardo: 858-554-7439; 15004 Innovation Drive, San Diego, CA 92128, lower level. Minor illnesses and injuries, ages 5 and older. Monday–Friday 7 a.m.–8 p.m.; weekends and listed holidays 8 a.m.–5 p.m. This walk-in service is distinct from the urgent-care service at the same address. [D38]
• FEMA disaster assistance: 800-621-3362 or [D39] when assistance is authorized for your disaster and area. Check eligibility and the current deadline. This replaces a headquarters/general-information number. Source: [D40] and [D41]
• National Weather Service San Diego: [D42] for official local warnings and forecasts. Recorded forecast by phone: 858-675-8706, option 1, as listed at [D43] .
• USGS recent earthquakes: [D44] . This is an earthquake information map, not a prediction of the next earthquake or a personalized evacuation order. Official source: [D45]
These providers offer additional choices. Confirm current intake and hours before travel.
• Healthtopia Rancho Santa Fe: 760-230-1888; 6037 La Granada, Suites B and C, Rancho Santa Fe, CA 92067; Monday–Friday 9 a.m.–5 p.m. Outpatient urgent/primary care. Call for same-day availability; this is not an ER, and the provider says X-rays are at its Encinitas office rather than Rancho Santa Fe. [D46]
• Scripps Clinic Carmel Valley: 858-764-3000; 3811 Valley Centre Drive, San Diego, CA 92130. Multispecialty clinic, not an ER. Current page lists regular hours Monday–Friday 7 a.m.–7 p.m.; department and HealthExpress hours differ. Check the current location page for the service you need. [D47]
• Animal Emergency Clinic of San Diego, Poway: 858-748-7387; 12775 Poway Road, Poway, CA 92064. Call before travel to verify intake and hours. Current provider page inconsistently describes both 24-hour daily service and weekday-over-night service. Call to confirm the hours before leaving. [D48]
https://www.alertsandiego.org/
https://www.redcross.org/get-help/disaster-relief-and-recovery-services/find-an-open-shelter.html